McCoy-Rockford is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Responsible for timely internal and external customer invoicing process. Responsible for assuring customer credit is secured and customer authorization is intact. Assist with collections activities with General Contractor and End Use Customers. Audit jobs for closure. Process labor invoices. Maintain insurance files for subcontractors and for General Contractors. Maintain contract files. Prepare submittals.
DUTIES AND RESPONSIBILITIES:
Create invoices for all billable projects and prepare construction pay applications and internal invoices accurately and in timely manner
Receives and manages contracts
Processes labor bills
Audit projects upon completion to ensure accuracy prior to closure
Research and resolve issues on backlog report to identify invoicing opportunities
Maintain, create and distribute necessary reports
Assist with the overflow customer service responsibilities
Complete and process prequalification packets for new bids
Maintain files and perform other clerical duties
Screen incoming calls and correspondence and respond independently when possible. Respond to all customer inquiries/complaints immediately.
Perform customer collection calls and assist in billings enquiries/corrections as needed to secure collections.
Review, identify and resolve issues with customer accounts.
Act as liaison between sales and customers to clean up order problem, misc. discrepancies and credit memos when necessary
Monitor and assist in the receipt of change orders. Review contracts and change orders for special requirements to insure customer satisfaction
Assist in A/R coding to insure proper application and perform proper GL adjustments when necessary
Ensure credit card transactions are processes accurately and timely
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description does not constitute a written or implied contract of employment.
KEY SELECTION AND SUCCESS FACTORS
Minimum of 3 years of work experience in related field required.
Minimum of 2 years in construction accounts/ billing required.
High school diploma (or equivalent GED) required
Advanced knowledge of MS Office required
Texas Notary Public strongly preferred
Excellent customer service skills
Ability to maintain confidentiality
Effective time management and organization skills
Ability to work with a diverse group of people
Commercial Floor Covering experience
Internal Number: 61868
About McCoy Rockford
Great work deserves its place. ™
We believe our customers do great work. They create technology, develop resources to power our world, provide medical care to our communities, educate future leaders – and that’s just a start. In order to do this great work, our customers need a place that supports them and helps them…
• focus and be productive
• innovate and collaborate as teams
• attract, engage and retain talent
• remain healthy and improve wellbeing
• and optimize their available space.
Through our expertise and relationships with manufacturing partners, we help our customers of all sizes and industries develop the place their great work deserves. We are a dealer distributor for the largest commercial furniture company in the world, Steelcase, but we also work with over 200 manufacturers to solve our clients’ needs.
With showrooms and design centers in Houston and downtown Austin, we are a company of approximately 250 people working together to ensure a memorable and positive client experience 100% of the time.
Our customers, many whom have done business with us for years, are the most important part of our business.