SoftBank Robotics America (SBRA), a member of the SoftBank Group, develops and deploys intelligent robotics solutions at the intersection of artificial intelligence, automation, and real-world business applications. Our technology supports organizations across industries, including construction, hospitality, retail, healthcare, and facilities management, in improving operational efficiency and enhancing customer experiences through robotics and automation.
As we continue to scale our presence in physical AI and advanced automation, we are building a collaborative, high-performance environment that values curiosity, operational excellence, and disciplined execution.
Position Summary The Physical Security Manager is responsible for designing, implementing, and managing a comprehensive physical security program to protect mission-critical data center infrastructure and assets.
Reporting to the General Manager, Data Center Construction, this role oversees all aspects of site security, including security systems, personnel, and incident response. The Physical Security Manager ensures that the facility is protected against a wide range of physical threats through a layered, risk-based approach.
This position is ideal for an experienced security leader with a background in critical infrastructure or industrial environments and a strong understanding of modern security technologies and operational best practices.
Key Responsibilities
Security Program Development and Oversight
Develop, implement, and manage the comprehensive Physical Security Plan for the site
Establish a layered, risk-based security strategy to protect facilities, personnel, and high-value assets
Continuously assess threats and update security protocols to maintain effective protection
Security Systems and Technology
Oversee the design, installation, and operation of all physical security systems, including access control, video surveillance, perimeter intrusion detection, and biometric systems
Ensure all security technologies are integrated, maintained, and operating effectively
Evaluate and implement enhancements to security systems based on evolving risks and operational needs
Security Personnel and Vendor Management
Manage the on-site contract security guard force, including staffing, training, post orders, and performance management
Establish clear expectations and accountability for all security personnel and vendors
Ensure consistent execution of security procedures across all shifts and operations
Incident Response and Investigations
Lead all on-site security incident response, including coordination, escalation, and communication
Conduct or oversee investigations and ensure proper documentation and reporting of incidents
Implement corrective actions and improvements based on incident findings
External Coordination and Compliance
Serve as the primary liaison with local, state, and federal law enforcement and emergency response agencies
Ensure compliance with all applicable security policies, standards, and regulatory requirements
Support audits, inspections, and security assessments as needed
10+ years of progressive experience in physical security management, preferably within critical infrastructure, corporate security, or industrial environments
Proven experience managing contract security teams and third-party vendors
Strong knowledge of physical security technologies, systems, and best practices
Demonstrated ability to lead security operations in high-risk or high-value environments
Preferred
Certified Protection Professional (CPP) or Physical Security Professional (PSP) designation
Experience designing and managing security programs for large-scale or hyperscale data centers
Expertise in advanced security technologies such as drone detection, counter-UAS systems, and long-range surveillance
Work Environment This role is 100% on-site and dedicated to an assigned project location. As we continue to scale, additional project sites may be located in rural or non-metropolitan areas and require full-time on-site presence.
The position involves frequent coordination with cross-functional teams, subcontractors, security personnel, and external agencies.
The ideal candidate is comfortable operating in a self-directed, fast-paced, evolving environment, managing competing priorities, and maintaining strong attention to detail while ensuring on-site execution.
Benefits SoftBank Robotics America offers a competitive benefits package that may include:
Medical, dental, and vision coverage
Paid time off and company holidays
Retirement savings programs
Professional development opportunities
Equal Employment Opportunity SoftBank Robotics America is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.
